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Guide to the Development of Access Programs for Health and Social Services in the English Language

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Authors/contributors
Title
Guide to the Development of Access Programs for Health and Social Services in the English Language
Abstract
This Guide provides institutions with a common provincial framework It describes the steps institutions must follow to develop their access program for health and social services in the English language (hereafter “access program”). It takes three key principles into consideration: the relationship between effective communication and successful clinical interventions; the needs expressed by the English-speaking community with respect to access to health and social services in their language; the assessment of results in a context of continuous improvement.
Institution
Community Health and Social Services Network (CHSSN)
Date
April 23, 2018
Pages
88
Language
en
Rights
You are not authorized to use or reproduce this work for any commercial purpose or to further distribute, perform, or alter works in any way without express permission of the owner of the copyright or proxy.
Citation
Kosseim, Mylène, and Ghislaine Prata. Guide to the Development of Access Programs for Health and Social Services in the English Language. Community Health and Social Services Network (CHSSN), April 23, 2018.
Subject
Geographical area
Type
Contributing CKOL partner
Resource
Link to this record
https://ckol.quescren.ca/en/lib/TCUUUF2I

Related contributing CKOL partner

Logo of Community Health and Social Services Network (CHSSN)

Community Health and Social Services Network (CHSSN)

Founded:
2000

Constituents:
English-language health and social service sector organizations, foundations, etc. in the province of Québec

Website:
https://chssn.org

Activities:
Developing projects and partnerships that link community and public partners; strengthening networks at the local, regional and provincial levels on health determinants; working to influence public policy and develop services; publishing newsletters on health and outcomes research; supporting member organizations for primary health care, community development, and population health

Former Name:
none