The Policy on Language of Service

Author/contributor
Title
The Policy on Language of Service
Abstract
The objective of this policy is to ensure that employees communicate effectively with both French and English‐speaking clients and that Language Assistance Services are also available for other Limited‐French or English Proficient (LFEP) individuals and their surrogate decision‐makers at all points of contact, in a timely fashion and in their preferred language in order to ensure an understanding of their health condition and treatment options.
Date
March 24, 2015
Pages
7
Language
en
Rights
You are not authorized to use or reproduce this work for any commercial purpose or to further distribute, perform, or alter works in any way without express permission of the owner of the copyright or proxy.
Citation
Jeffery Hale - Saint Brigid’s (JHSB). The Policy on Language of Service, March 24, 2015.
Geographical area
Type
Contributing CKOL partner

Related contributing CKOL partner

Logo of Jeffery Hale – Saint Brigid’s (JHSB) / Jeffery Hale Community Partners (JHCP)

Jeffery Hale – Saint Brigid’s (JHSB) / Jeffery Hale Community Partners (JHCP)

Founded:
1856 (Saint Bridget’s Asylum / Home); 1865 (Jeffery Hale’s Hospital); 1991 (Holland Centre / WE!); 1991 (HRDP / JHCP)

Constituents:
All residents in the Quebec City region, with a particular focus on the English-speaking population

Website:
http://www.jhsb.ca/en

Activities:
Health and Social Services

Former / Alternate Names:
Saint Bridget's Asylum, Saint Brigid's Home, Jeffery Hale’s Hospital, Holland Centre, Wellness Centre at Jeffery Hale (WE!), Holland Resources Development Corporation (HRDP), JH Partners