Access to Justice in English Project : Senior Care Services in English in Quebec

Access to Justice in English Project : Senior Care Services in English in Quebec
QCGN’s Access to Justice in English Project (“the AJEQ Project”) identifies and researches areas where the English-speaking community are experiencing difficulty accessing their rights, with a strong focus on community access to public services. It leverages information as a strategic resource to understand and improve access to justice in English in Quebec. The second issue studied by the Project was access to health care services for seniors in English through Quebec’s SAPA program (Soutien à l’autonomie des personnes âgées). The issue was selected on the basis of prior research conducted by the AJEQ Project, including a population survey of 1,601 English-speaking Quebecers conducted by Quorus Consulting Group in September 2021, which revealed that hospitals and CLSC care were among the most widely accessed provincial government services by English-speaking Quebecers, and that more than one in three English-speaking Quebecers who had accessed these services in the past two years found it difficult to do so in English. The issue of senior care was under close scrutiny at the time the issue was selected, in the wake of the COVID-19 pandemic and the subsequent coroner’s inquiry into pandemic-related deaths at seniors’ residences across Quebec.
February 28, 2023
You are not authorized to use or reproduce this work for any commercial purpose or to further distribute, perform, or alter works in any way without express permission of the owner of the copyright or proxy.
Parallel title : Executive Summary of Final Report and Reccomendations to the Ministry of Health and Social Services
Quebec Community Groups Network (QCGN). Access to Justice in English Project : Senior Care Services in English in Quebec, February 28, 2023.
Geographical area
Contributing CKOL partner

Related contributing CKOL partner

Logo of Quebec Community Groups Network (QCGN)

Quebec Community Groups Network (QCGN)


English-speaking member organizations, individuals, community groups, institutions and leaders in the province of Quebec


Providing opportunities for networking, dialogue and collaboration among its constituents; offering evidence-based expertise and producing studies and briefs; local projects; advocating for community vitality initiatives

Former Name: