Health and Social Services Networking and Partnerships Initiatives : Final Evaluation Report

In February 2005, the Quebec Community Group Network (QCGN) mandated the Centre de recherche et d’expertise en évaluation (CREXE) at L’École nationale d’administration publique (ENAP) to evaluate the Health and Social Services Networking and Partnership Initiative (HSSNPI). Specifically, the mandate was to evaluate the a) implementation and b) the impacts (results) of the program. The evaluation process consisted of three phases. In Phase 1 information was collected on the program issue and its various facets in order to document the raison d’être for the intervention and plan the subsequent im-plementation and effects studies. It concluded with the submission of an evaluation framework in April 2005. In Phase 2 (carried out in fall 2005 and winter 2006) the implementation and pre-liminary impacts of the program were assessed. A report on Phase 2 of the evalua-tion process was provided by CREXE to the QCGN in October 2006. In Phase 3, CREXE completed its assessment of the impacts (results) of the HSSNPI with regard to the English-speaking population. Phase 3, was undertaken in the fall 2007 and a final evaluation report was submitted in March 2008. Under Health Canada’s Contribution Program to Improve Access to Health Services for Official Language Minority Communities, the QCGN received approximately $4.3 million in funding over five years (2003-2008) to implement the HSSNPI. The main objective of the program was to build provincial, regional, local, and sector health and social service networks in Quebec. These networks were intended to help to establish durable links between specific English-speaking communities and their health and social services systems with a view to improving access to a wider range of English-language services in the specific communities identified.