Language Access Policy : Planning & Implementation Guide

Author/contributor
Title
Language Access Policy : Planning & Implementation Guide
Abstract
Jeffery Hale – Saint Brigid’s (JHSB) is a public, bilingual institution under participatory governance dedicated to providing safe, compassionate and high quality care. Among the strategic objectives of the organisation are the promotion of linguistic duality and openness to cultural diversity. Recognizing that language access is an integral component of the delivery of high quality and safe health services, JHSB has developed a number of policies, procedures and tools in the area of linguistic access. The organisation is currently seeking to consolidate and develop these initiatives within the framework of a comprehensive language access policy. This report provides a theoretical model and reference to practical tools to inform organisational efforts in the development of a language access policy and the implementation and continuous improvement of a language access plan.
Institution
Jeffery Hale - Saint Brigids (JHSB)
Date
March, 2015
Pages
28
Language
en
Rights
You are not authorized to use or reproduce this work for any commercial purpose or to further distribute, perform, or alter works in any way without express permission of the owner of the copyright or proxy.
Citation
Prata, Ghislaine. Language Access Policy : Planning & Implementation Guide. Jeffery Hale - Saint Brigids (JHSB), March 2015.
Geographical area
Type
Contributing CKOL partner

Partenaire participant à la BOSC lié à cette ressource

Logo de Jeffery Hale – Saint Brigid's (JHSB) / Partenaires communautaires Jeffery Hale (JHCP)

Jeffery Hale – Saint Brigid's (JHSB) / Partenaires communautaires Jeffery Hale (JHCP)

Fondation :
1856 (Saint Bridget’s Asylum / Home); 1865 (Jeffery Hale’s Hospital); 1991 (Holland Centre / WE!); 1991 (HRDP / JHCP)

Public cible :
Tous les résidents de la région de Québec, particulièrement la population d’expression anglaise.

Site Web :
http://www.jhsb.ca/fr

Activités :
Santé et services sociaux

Anciens noms / Autres noms :
Saint Bridget's Asylum, Saint Brigid's Home, Jeffery Hale’s Hospital, Holland Centre, Wellness Centre at Jeffery Hale (WE!), Holland Resources Development Corporation (HRDP), JH Partners